Privacy Notice

# Privacy Notice **DSE Academy** **Effective Date:** 10 November 2026 ### 1. Introduction Welcome to DSE Academy. We respect your privacy and are committed to protecting the personal information you share with us when using our website, registering for our programmes, participating in training, or accessing our services. This Privacy Notice explains how we collect, use, store and protect your information. ### 2. Information We Collect Depending on how you interact with DSE Academy, we may collect: - Full name and contact information, including email address and phone number. - Programme registration and enrolment details. - Learning progress, assignment submissions and participation records. - Payment transaction references and confirmation details. - Certificate and training completion records. - Information submitted through contact forms or support requests. ### 3. How We Use Your Information We use personal information to: - Process programme registrations and manage enrolment. - Deliver training and communicate important programme updates. - Monitor academic progress and provide learning support. - Confirm payments and maintain transaction records. - Generate and verify certificates. - Respond to enquiries and improve our services. - Maintain the security and proper functioning of our platform. ### 4. Payments Where online payments are available, transactions may be processed through third-party payment providers, including Paystack. Payment providers process information necessary to complete transactions under their own privacy and security policies. ### 5. Sharing of Information We may share relevant information with trusted service providers who assist with website hosting, payment processing, email delivery and other essential operations. We may also disclose information when required by applicable law. ### 6. Data Security and Retention We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or loss. We retain personal information only for as long as necessary for legitimate operational, educational, certification or legal purposes, subject to our applicable retention practices. ### 7. Student Privacy Rights Students may contact us to request access to, correction of, or deletion of their personal information, subject to applicable laws and legitimate recordkeeping requirements. Requests will be reviewed and addressed in accordance with applicable data protection obligations. ### 8. Certificate Verification Where certificate verification is publicly available, limited information may be displayed to establish the authenticity of a certificate. This may include the certificate holder's name, programme completed, certificate number, issue date and verification status. ### 9. Third-Party Services Our website may use third-party services for hosting, communication, payments and learning resources. These services may have their own privacy policies. ### 10. Changes to This Notice DSE Academy may update this Privacy Notice to reflect changes in its services, operational practices or applicable requirements. The latest version will be made available on our website. ### 11. Contact Us For questions, concerns or requests relating to your personal information, contact: **DSE Academy** Email: info.dseacademy@gmail.com Website: https://dse-academy.com.ng